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Concerns or Complaints McKnight Medical is committed to providing the most compassionate and quality care available in the Pittsburgh area. However sometimes unfortunate events and sub par service may occur.Correcting this sub par service is especially important to the employees of the company. We want to know if you have a concern or complaint with our service. Your concern will be addressed by the company leadership and a follow up will be provided to you within 5 days. Contact us at 800-564-9955 or via www.mcknightmedical.com. All complaints will be reviewed and written responses will be sent to the customer.